TAT, Shipping Policies and Safety Information
CTS offers standard shipping prices with USPS and UPS. Once your order is processed and shipped standard shipping could take 2-7 business days. During Holiday Season, Processing time will not change, but Shipping/Transit time can be longer. If you are in a frenzy for your order consider using UPS at checkout.
** ABSOLUTELY NO ADDRESS CHANGES. If your address is incorrect, you can be refunded and place a correct order **
We have welcomed ROUTE to our website & highly recommend using this option. Route is a super CHEAP shipping insurance. Moving forward, CTS is no longer liable for any lost/stole/damaged packages. If you do not take advantage of the Route option, You are a silly goose! To file a Route Claim, Use the link listed: https://claims.route.com/ . For any help, Reach out to a CTS admin and we will gladly walk you through the process.
Our processing time is 5-7 business days, excluding holidays and weekends. This does not change regardless of shipping method chosen at checkout.
Shipping fees are an estimate and are subject to change. If the cost of postage is higher than that charged at checkout please except an additional invoice may be sent to cover the additional shipping costs. CTS is not responsible for any taxes, tariffs, duties or any other costs that may be incurred. If you choose to return your package back to sender, YOU will be assessed all fees associated with the return.
The Poop Clause
If you are in a rush and you need your order shipped within 24 hours of placing it please email firstname.lastname@example.org with the email title of the poop emoji. There is a $5 charge for this Poop, please make sure to add it to your cart. $5 Poop is located in the Accessories section. ONE POOP = ONE ORDER!
CTS Wholesale only sells the best quality of silicone beads, teethers, pendants and supplies. The beads, teethers and pendants are made with 100% Food Grade Silicone. CTS has relationships with multiple reputable overseas manufactures that produce our items. All of the beads and teethers are:
- 100% Non-Toxic
- Lead Free
- BPA Free
- Cadmium Free
- Mercury Free
- Phthalate Free
- ASTM International Certification
- CE Certification
- FDA approved
- CCPSA approved, LFGB approved, SGS approved
- CPSIA compliant.
By purchasing our products, you the buyer, assumes all responsibility and liability. CTS Wholesale Silicone waives all responsibility and liability to the customer once items have been sold and shipped.